Frequently Asked Questions
This page provides clear and direct answers to the most common questions about Clean Care Aid Group’s services, operations, and policies.
What types of cleaning services do you offer?
We provide a wide range of commercial services including event cleaning, post-construction cleaning, deep cleaning, office cleaning, restaurant cleaning, floor care services, pressure washing, flood and water restoration, and specialty sanitation services.
Do you service both residential and commercial clients?
We specialize exclusively in commercial and large-facility cleaning.
Where do you provide service?
We serve Toronto, the GTA, and surrounding regions. Extended travel is available for specialty or large-scale projects.
How do I request a quote or book a service?
You can submit a request through our website, contact our team, or schedule through our client portal.
How do you determine pricing?
Pricing is based on square footage, soil level, service type, labour hours, equipment requirements, consumables, and travel time.
Are your cleaners trained and certified?
Yes. All staff receive specialized training for the services we provide and equipment used.
Are you insured?
Yes. We maintain full liability insurance, WSIB compliance, and bonded staff.
What cleaning products do you use?
We use professional-grade, eco-friendly products when possible and specialized chemicals when required for safety or compliance.
If your question is not answered here, please reach out through our Contact page.
